1 – These general terms and conditions apply to all workshops and courses offered by Ateliers Westerdok foundation drawing and painting, lectures, films, workshops and other public activities for adults, hereinafter referred to as ‘session’.
2 – In order to participate in the activities mentioned under 1, registration is required in any case. Participants who have not made a booking in advance cannot be admitted to the studio.
3 – Participants can register via the booking system stated on the website www.atelierswesterdok.nl. To book a session, the participant creates their own account. By completing and submitting the registration form electronically, participants undertake to pay for the registered session. Even if they are not present at the meeting due to circumstances. Payment must be made immediately upon booking. Payment for the session can be made by transferring the amount due directly via the website with Ideal, Paypal or Credit Card.
4 – The registration of the session is only final after receipt of payment. The registration takes place in order of receipt of the received bookings with payments. The participant is placed with the receipt of the registration, which will be done by e-mail
5 – Due to the Corona measures with the requirement to observe the 1.5 meter distance rule, among other things, a limited number of spots are available in the studio. If the Corona measures are adjusted, we will be able to expand the maximum number of spots to the then valid regulation.
6 – For the courses, two course seasons start each year; from mid-September to late January and then from early February to late June. Participants who register for an entire course have priority over booking the available spots over participants who book individual lessons with a Prepaid credit. Up to 2 weeks before the start of a course season it will only be possible to book for an entire course.
7- From 2 weeks before the start of a course season and during the course season, it is made possible via the website for participants in a course to buy a Prepaid package, with which they can book the spots still available as separate lessons. When purchasing a Prepaid credit for courses, the validity and other specific conditions are described on the site.
8 – A maximum has been set per classroom to the number of participants who can participate in a session. The booking system makes it clear how many available workplaces are still available at the time of booking. If the maximum number of participants is registered for a course and the course is “full” at the time of registration, the participant can register for the waiting list. If there is a cancellation by an already registered participant, people on the waiting list will receive an ‘alert’ via email and / or text message. This alert is sent in order of the position for the waiting list. After the ‘alert’, the first person on the waiting list is given half an hour to book his / her session. If this has not been found within half an hour, the next registered person from the waiting list will receive an ‘alert’ to register within half an hour and so on.
9 – In case of insufficient registrations, the session will not start. In that case, Ateliers Westerdok will inform the registered participants thereof as soon as possible, but no later than 24 hours before the start of the workshop or course. In that case, the paid course fee can be used at the option of the participant for other workshops courses or can be refunded.
10 – As long as the Corona measures apply, we will apply more leniency in refunds when canceling as described in point 11. Once these Corona measures are no longer in force, any form of refund will lapse.
11 – When a participant has Corona related complaints (cold, sneezing, fever, headache), the session for him / her cannot continue for that day. When you cancel for that specific day, 50% of the amount paid for that one lesson / session will be refunded in the form of a credit, provided that the cancellation is made no later than 24 hours before the start via the booking system’s own account. This credit is then valid for 6 weeks and can only be used at another comparable session (lesson for a lesson and Open Studio session for Open Studio session) where availability is available at that time and can be reserved via the booking system. If there is no availability of spots within the stipulated period, this refund will lapse.
12- A cancellation as described under point 11 can be done per session, with a maximum of 4 cancellations per course season / 4 months. If the complaints persist for longer, or if there is another reason for not being able to attend the lessons, no further refund as described in point 11 is possible. If no cancellation is made in time for the start of the meeting, or in the event of no-show, no refund is possible.
13 – Ateliers Westerdok has the right to make program changes that it deems necessary, the right to provide the session ‘online’ or digitally due to force majeure, and the right to engage others than the artists / teachers mentioned. If the engaged artist / teacher is unable to attend, Ateliers Westerdok will do its utmost to replace it in time. In the unlikely event that she does not succeed there, the participants are entitled to catch up on the lesson at a different time.